Reservation Policy

Safe Stay Sitters services must be requested in advance. Please note: services are not considered officially reserved until acknowledged and invoiced by Safe Stay Sitters, a deposit of 50% of the total cost is paid and the contract is signed. This deposit will be used towards your final invoice. 

• The deposit is fully refundable up to 14 days prior to the start of your services.

• If the appointment(s) is canceled 13-0 days prior to the start of services, the deposit will be forfeited. 

Payment Policy

A deposit of 50% of the total cost of the service must be paid in advance and the balance is due within 3 days of the completion of service.

The first payable day begins on the date the Pet Sitter arrives. Each calendar date after that is considered a payable day, unless the client returns before 10AM. If the client returns before 10AM, then the last calendar date is $30 for that day.

Cancellation Policy

When you book visits with Safe Stay Sitters, you’re not only scheduling a service but also reserving your pet sitter’s time. Therefore, advance notice of cancellations is required.

• The deposit is fully refundable up to 14 days prior to the start of your services.

• If the appointment(s) is canceled 13-0 days prior to the start of services, the deposit will be forfeited.